Where People, Process and Performance Come Together

Unlocking the root causes of operational pain points and building course-correcting leadership capabilities, processes and management systems to rapidly improve results.

SERVICES

Empower performance for bold results.

Services built to optimize meaningful and sustainable operational performance.

Operational Diagnostic & Strategy Development

Identify the foundational root causes of operational challenges to build a strategic path forward.

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Productivity, Efficiency & Work Execution

Boost productivity, leverage cost savings and improve operational efficiencies.

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Safety Performance Improvement

Safety culture, practices, and process evaluation, safety leadership development and implementation.

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Leadership Acceleration

Maximizing leadership effectiveness and accelerating speed to competency.

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Planning & Scheduling Optimization

Optimizing planning and scheduling functions, resource utilization, and work completion.

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Technology Systems Implementation

Digital transformation needs definition, risk awareness, system adoption and utilization.

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Industries

Our operational expertise has transformed organizations in a diverse range of heavy industries, providing a robust understanding of how different components, systems, and business units must synergize to fully leverage operational best practices.

Utilities & Renewables

Mining & Metals

Transportation

Oil & Gas

Manufacturing

Infrastructure & Construction

Forest Products

Project Management

Industrial Maintenance

Government & Public Services

Insights

Cost Management & Efficiency

Electric Utility Sector OM&A Cost Management Best Practices

Learn about ‘good’ versus ‘bad’ OM&A spending, how to navigate Maintenance Cost Pressure and the benefits of solid planning and scheduling practices.

13 min read

Safety

Moving Beyond the Safety Performance Plateau

Learn how to move past safety performance plateaus and navigate the challenge of high-risk work in a compliance driven and transformative environment.

20 min read

Planning & Scheduling

Planning, Scheduling & Work Execution – The Nexus of Utility Operational Performance

Learn the top four most common obstacles that impact good planning, scheduling, and work execution processes and how to overcome them.

8 min read

Leadership & Workforce Development

Operational Leadership and Workforce Development

Find out how to get the most value from your people development spending in the utility industry.

9 min read

Customer Experience & Compliance

Utility Compliance Excellence

Explore the most important keys for modern utilities to achieve compliance excellence.

17 min read

Operational Performance

Optimizing Design Technician Productivity

An outline of an optimized future state vision for a day in the life of the Design Technician.

9 min read

Operational Performance

The Role of the Utilities Program Manager

Learn how good Program Mangers position themselves to provide insights into work program strategy, critical trends and field awareness.

11 min read

Safety

Organizational Structure in Support of Safety Performance

Learn valuable perspectives on designing the best organizational structure for safety performance.

15 min read

Customer Experience & Compliance

The Utility Sector Customer Focus Challenge

Learn about the top four challenges organizations face when setting up customer connect groups and how to reduce customer effort.

8 min read

Planning & Scheduling

Engine Room Perspectives on Contemporary Planning, Scheduling and Dispatch Processes

Explore best practices associated with contemporary Planning, Scheduling and Dispatch Processes.

16 min read

Safety

Rethinking Safety Performance Metrics in the Utility Industry

Learn the benefits of rethinking traditional safety performance metrics to provide a sharper picture of your safety journey.

7 min read

Operational Performance

Applying System Thinking to Job Design in the Utility Sector

Explore the links between system thinking and job design and the impacts on workloads and organizational structures.

8 min read

Operational Performance

The Challenges of Supplier Management

Learn about the common two traps that prevent companies from improving the performance of suppliers.

5 min read

Safety

Contractor Safety

What separates exceptional contractor safety programs from those that are less successful?

7 min read

Operational Performance

The Role of Functional Specialty Departments

Take an in-depth look at the history, responsibilities, customers, supplies, and pitfalls of being a Functional Specialist.

12 min read

Cost Management & Efficiency

Adverse Trends in Business

Discover the various ways companies overspend, fail to respond, or fail to adapt when attempting to respond to business challenges.

10 min read

Leadership & Workforce Development

Internal vs. External: Training, Coaching and Development Programs

Experts distinguish three areas companies must consider when deciding between using internal vs. external resources.

4 min read

Leadership & Workforce Development

Perspectives on Performance Improvement & Implementing Change

It’s not the underlying ambition of the organization seeking the change but rather the approach and failure to identify the true impediments to success.

3 min read

Leadership & Workforce Development

The Iceberg of Ignorance

Learn where and how leaders can receive the best input and data to make the most informed decisions to steer their line of business.

4 min read

Operational Performance

Self Diagnosing Operational Pain Points: A Significant Risk

Find out the ways organizations miss the mark when trying to self-diagnose their operational pain points.

7 min read

Partnership & Alliances

The Engine Room proudly partners with national and global industry leaders, including Electricity Canada and the Western Energy Institute. Our collaborations with leading organizations across diverse industries reflect our commitment to driving meaningful results, solving challenges, and maximizing organizational potential.

Case Studies

Role Alignment for Work Management Functions

Learn how The Engine Room supported a major electric utility’s Work Management team in reorienting their focus to synthesize information and communicate business plans, annual budgets, and work execution insights.

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Improving Customer Experience through Optimized Planning and Scheduling

Discover how The Engine Room supported a large electric utility in improving its customer experience performance and customer work completion rates across multiple work programs.

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Management System Implementation

Learn how The Engine Room implemented an effective management system to streamline performance tracking, enhance decision-making, and foster a culture of accountability.

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Exclusive insights for leaders

Access The Engine Room Knowledge Hub to enhance your toolsets and gain valuable insights on trends, best practices, and sector-specific resources from our industry experts and thought leaders.